vacguy RELAX, take a deep breath. As i stated this is common around the country? But departments won't admit to it untill brought to the publics attention. Paid or volunteer it is happening all over. NEW JERSEY is no better. Document, document, document. If i was the MUTUAL AID unit that ultimately responded i would have my department head contact that departments head. Find out why? If not satisfied then go above their head with information. It has to stop. EMS A THIRD SERVICE.