Firemn2742A

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Posts posted by Firemn2742A

  4. Posted · Edited by Firemn2742A

    Dispatching / Calltaking is a very stressful job. I don't want to change this topic but many examples come to mind that make me think of help not arriving because information was not received.

    I have received calls from people saying "Could you let me in the building , I am right outside." Turns out the person is standing two counties a way, outside a different police department with the same name. Other callers perhaps from another state say "I'm on the Thruway near the tolls" Turns out they are on the New England Thruway (I-95) not (I-87) NY State Thruway.

    I think the New York State Thruway Authority takes calls in one room up in Albany. I understand this is not the case here but answering all the questions for the dispatcher is important. Male or female I know dispatchers that try hard to get the job done.

    Communication is key. Sender and receiver. Drawing information out of callers can be very difficult. People stay just send them , "Dont ask me questions", "You know where I am" , "Over Here" The list goes on...

    Be Safe , be part of the process.

    BFD1054 and INIT915 like this

  5. Posted · Edited by Firemn2742A

    Tour Commander ? Is it the Same as like a Deputy Chief and thats just what they go by in Scarsdale or am I just way off ?

    In Scarsdale the shift officer is a Captain. SFD is not structured with the rank of Deputy Chief. I believe Eastchester FD is the same way , Captain is the supervisor for the day/night.

  6. Posted · Edited by Firemn2742A

    Sorry to hear you had a bad experience with TMC. I have called them with the same type of report and never had a problem. BTW that is NOT the Taconic and the BRP split. BRP doesnt start until way down by the Kensico Dam near Virginia Road. Lower Taconic Parkway is several miles south of the area of the TMC on the Sprain Brook Pkwy.

    I do understand your frustration dispatchers should and can assist callers by knowing buildings ,, certainly the building she was sitting in lol.

    E106MKFD and DonMoose like this

  21. Posted · Edited by Firemn2742A

    Good Job Rob Wasp !

    If my relative was in trouble and being attacked by a dog I would want you to help!

    It is lucky that you were not injured. Keep safe.

    DOC22 Thanks for posting the article. We all learn from others! I wish you well in the future of EMS service! The woman's recovery is possible because of your actions.feel proud.